About Precision Call Solutions
Our Experience
With over 10 years of experience in the call centre industry, Precision Call Solutions has the knowledge and expertise to deliver exceptional customer service. Our team of professionals has worked with clients in a variety of industries, and we have a proven track record of success.
Our Goals
With more than ten years of combined experience in the taxi industry, the team recognized a major issue faced by owners and managers in the passenger transportation field: the ongoing difficulty of hiring and keeping skilled dispatch staff.
Whether in taxis, limousines, or charter buses, finding capable dispatchers has been a persistent challenge, often leading to operational hiccups and financial burdens. As they reflected on these issues, the team noticed a troubling trend of hiring and training employees only to see them leave shortly after.
This cycle resulted in significant costs related to job postings, interviews, onboarding, and training. Even with these investments, turnover rates remained stubbornly high, creating a continuous barrier to efficiency and stability in the industry. Driven by a collective desire for innovation and enhancement, the team set out to change the landscape of dispatch services.
Their vision came to life with Precision Call Solutions, an innovative platform aimed at transforming how dispatch services are managed and provided.
At Precision Call Solutions, we offer a wide range of services to meet the needs of our clients. From technical support to customer service and sales, we have the expertise to deliver results. We work with you to develop a customized plan that meets your unique needs and goals.
Our Services
At Precision Call Solutions we recognize the critical role that efficient dispatch services play in passenger transportation. Our goal is to optimize operations and ease the challenges related to staffing.
With our advanced platform, we offer transportation companies a comprehensive solution that boosts productivity and minimizes turnover. By utilizing state-of-the-art technology and user-friendly interfaces. PCS enables businesses to enhance resource management and improve communication, thereby creating a more integrated and effective work environment. Committed to excellence, PCS serves not only as a software solution but also as a driving force for positive transformation within the transportation sector.
We are dedicated to harnessing innovation to turn obstacles into opportunities, ensuring that every journey is smooth, efficient, and enjoyable.
Join us in setting new benchmarks for dispatch services and shaping a more connected future for both passengers and service providers.
Welcome to Precision Call Solutions, where every connection matters.
